Contact us
Get in touch with us
There are multiple ways to get in touch with us. If you have a question or would like any further information, please use one of the contact methods listed below.
Contacts us
Opening hours
Standard opening hours
Monday to Friday: 09.00 - 17.00
From 3 July to 24 September
Monday to Friday: 08.00 - 20.00
Saturday and Sunday: 10.00 - 18.00
Outside of these times, please send an email and we'll get back to you as soon as possible during business hours.
Group bookings (10 guests or more)
Email: groupaccommodation@imperial.ac.uk
Phone: +44 (0)207 594 9511
Individual bookings (9 guests or less)
Please complete the form below or contact us by email or phone.
Email: vacenquiries@imperial.ac.uk
Phone: +44 (0)20 7594 9507
Please note, if you have booked your room through a third-party provider, you need to contact them directly to amend, update or cancel your booking.