Hall collection arrangements
On this page you can find specific information for arranging the collection of your belongings for your hall from the drop-down menu below. You should arrange for your items to be collected as soon as possible and for your keys to be returned.
All residents in halls must vacate by 10.00 on Saturday 26 June, therefore you must arrange to have your belongings collected by Friday 25 June at the latest.
Please follow all the procedures we have outlined in order to keep yourselves, our staff and our residents still in occupation safe.
Regardless of whether you are coming to collect your items in person, or arranging for a third party to collect them on your behalf, you must inform your hall supervisor of your indended collection date.
As you have been released from your contract, you will not be able to stay in the accommodation overnight under any circumstances. If you do, the conditions of the early termination of your contract will be breached and you will be liable for your rent.
Hall collection information
Beit Hall
The following arrangements are in place for Beit Hall.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor beit.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- You must arrive on a weekday between 09.00-17.00 so our team our available to help if there are any access issues.
- No collection is available at the weekend.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Please enter the building via the West common room and check-in with the Hall Supervisors.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the Hall Supervisor
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may wait outside Beit Hall entrance for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings outside before retreiving your car.
- Parking close to Beit Hall is available:
- on the street alongside parking metres
Chapter Islington
You should collect your belongings as soon as possible. As you'll no longer be a resident of halls, you won't be able to stay in the accommodation overnight. If you do, the conditions for the early termination of your contract will be breached and you will be liable for your rent.
We strongly encourage students who are currently overseas, or unable to pack their belongings within a day, to arrange for a third party to pack and store your belongings or have them sent to you.
The following arrangements are in place for Chapter Islington.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform Chapter Islington team (islington@chapter-living.com) with your collection date and room number, otherwise you may not be able to have access to the building.
Arriving to halls - collecting in person
- With our reception service, you are able to collect your belongings any day between 09.00-17.00.
- Email the Chapter Islington team with your intended collection date and room number, or if you need to arrive outside these hours.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- You can book a room packing service through the Chapter App
- If you decide to make your own arrangements, we recommend you discuss this with reception first.
- Anyone using a third party must arrange for a collection Monday-Friday between 09.00-17.00 so the team are available to help direct the removal company to the exact location.
- Further advice for booking via third party, including what you need to inform them, can be found on our third party arrangements page.
- If you are using a third party, you must contact them directly to make arrangements, then let us know the details so we can give them access. Please note: the arrangement for collection and storage of your belongings is between you and the company. Hall staff cannot arrange anything other than access to your room and kitchen.
Access information
- Only two people can be provided access into the hall to pack your belongings, including yourself.
- Check-in with the reception team before accessing your room.
- Lifts are limited to single household use only.
Departure information
- Before you leave, make sure you return any keys to the reception and sign the necessary paperwork.
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- Car parking is very limited at Chapter Islington. If you need a parking space for loading only, speak to the team when informing them of your collection details.
- Third parties will need to be informed of the parking arrangements prior to collecting your items.
Eastside Hall
The following arrangements are in place for Eastside Halls.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor eastside.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- You must arrive on a weekday between 09.00-17.00 so our team our available to help if there are any access issues.
- No collection is available at the weekend.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Please check-in with the Hall Supervisors in Gabor Hall before accessing your room.
- Please be aware that lifts are limited to single household use only.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the Hall Supervisor
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in Prince's Gardens outside Eastside halls for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings to the entrance lobby before retreiving your car.
- Parking close to Eastside Hall is available:
- on the street alongside parking metres
Evelyn Gardens
The following arrangements are in place for Evelyn Gardens.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your reception team: evelyngdns@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team are available to sign you in.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your Hall Supervisor team with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Check-in at reception in house 66 Evelyn Gardens.
- Ensure people are aware that there is no lift available in this hall
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the reception
- Take any rubbish from your room and take to the outside bins in the basement lightwells
- Don't forget to remove your bike from the bike store
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in Evelyn Gardens outside the halls for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings outside before retreiving your car.
- Parking close to Evelyn Gardens is available:
- on the street alongside parking metres
Kemp Porter
The following arrangements are in place for Kemp Porter Buildings.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor kempporter-defects@imperial.ac.uk with the subject line: Belongings Collection and your room number.
(Eg: Belongings Collection Room B101A)
Arriving to halls - collecting in person
- With our concierge service, you are able to collect your belongings any day between 08.00-20.00.
- Email your hall supervisors with your intended collection date and room number.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday collection between 09.00-17.00 so our team are available to help direct the removal company to the exact location.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people can be provided access into the hall to pack your belongings.
- Please check-in with the concierge team before accessing your room.
- Please be aware that lifts are limited to single household use only.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the concierge and sign the necessary paperwork.
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in Kemp Porter Car Park for loading only - maximum 30 minutes.
- Parking close to Kemp Porter is available:
- on the street alongside parking metres
- Kemp Porter Traffic Map - including available street parking
Parsons House
The following arrangements are in place for Parsons House.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor: parsons.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team are available to sign you in.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your hall supervisors with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Please enter the building via the main entrance and check-in with the Hall Supervisor.
Departure information
- Before you leave, make sure you return any keys to the Hall Supervisor
- Take any rubbish from your room and put in waste carts outside your building
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may wait outside Parsons House entrance for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings to the main entrance before retreiving your car.
- Parking close to Parsons House is available at:
- on the street alongside parking metres
Pembridge Gardens
The following arrangements are in place for Pembridge Gardens.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor: pembridge.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team are available to sign you in.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your hall supervisors with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Please enter the building via the main entrance and check-in with the Hall Supervisor.
- Ensure people are aware that there is no lift available in this hall
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the Hall Supervisor
- Take any rubbish from your room and put in the designated area
- Don't forget to remove your bike from the bike store
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may wait outside Pembridge Gardens entrance for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings outside before retreiving your car.
- Parking close to Pembridge Gardens is available at:
- on the street alongside parking metres
Silwood Park
The following arrangments are in place for Silwood Park.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Campus Services Coordinator: ressilwood@imperial.ac.uk
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team our available to help if there are any access issues.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your Campus Services Coordinator with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team our available to help.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Departure information
- Before you leave, make sure you return any keys to the Campus Services Co-ordinator or the security team.
- Take any rubbish from your room and put in the waste compound
- Don't forget to remove your bike from the bike store
Car parking information
- There is ample parking at Silwood Park. Please follow local notices.
Southside Hall
The following arrangments are in place for Southside Halls.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor southside.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- You must arrive on a weekday between 09.00-17.00 so our team our available to help if there are any access issues.
- No collection is available at the weekend.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people will be permitted access into the hall to pack your belongings.
- Please check-in with the Hall Supervisors in Falmouth Hall before accessing your room.
- Please be aware that lifts are limited to single household use only.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the Hall Supervisor
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in Prince's Gardens outside Southside halls for a maximum of 10 minutes for loading only. The car cannot be left unattended. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- Residents should park nearby whilst in the hall packing
- When you have finished packing your room, move all belongings outside the building before retreiving your car.
- Parking close to Southside Hall is available:
- on the street alongside parking metres
Wilson House
The following arrangements are in place for Wilson House.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor: wilson.defects@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team are available to sign you in.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your hall supervisors with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people can be provided access into the hall to pack your belongings.
- Enter the building via House 64 reception and check-in with the Hall Supervisors.
- Ensure people are aware that there is no lift available in this hall
Departure information
- Before you leave, make sure you return all your keys (room, postbox and kitchen cupboard keys) to the Hall Supervisor
- Take any rubbish from your room and put in bins provided in the kitchens.
- Check the post room for any parcels that may have been received
- Don't forget to remove your bike from the bike store
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in the driveway in front of Wilson House for a limited time whilst you are on the premises.
- Parking at Wilson House is limited, so please move your your car once you have finished packing so other vehicles can make use of the driveway.
- We advise you not to leave the car unattended or unlocked whilst loading your items. We cannot be held responsible for any criminal action that takes place on site.
Woodward Buildings
The following arrangements are in place for Woodward Buildings.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor Woodward.defects@imperial.ac.uk with the subject title Belongings Collection and Room Number.
(Eg. Belongings Collection B101A)
Arriving to halls - collecting in person
- With our concierge service, you are able to collect your belongings any day between 08.00-20.00.
- Email your hall supervisors with your intended collection date and room number.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday collection between 09.00-19.00 so our team are available to help direct the removal company to the exact location.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people can be provided access into the hall to pack your belongings.
- Please check-in with the concierge team before accessing your room.
- Please be aware that lifts are limited to single household use only.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the concierge and sign the necessary paperwork.
- Take any rubbish from your room and put in bins provided in the kitchens.
- Don't forget to remove your bike from the bike store and remove post from your post box
- Please make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- You may park in the basement car park at the rear of Woodward for loading only - maximum 30 minutes.
- Parking close to Woodward Buildings is available:
- on the street alongside parking metres
- View Woodward Traffic Flow Map - including available street parking
Xenia
The following arrangements are in place for Xenia.
Whether you are coming yourself to collect your items, or arranging for a third party to do so on your behalf, you must inform your Hall Supervisor of your collection date, otherwise we may not be able to provide access to the building.
Email your Hall Supervisor: xeniahall@imperial.ac.uk with the subject line: Belongings Collection and your room number
Arriving to halls - collecting in person
- We encourage you to arrive on a weekday between 09.00-17.00 so our team are available to sign you in.
- Our halls aren't staffed at the weekend, however it may be possible to arrange for weekend access. Email your hall supervisors with plenty of notice to discuss your needs.
- Anyone arriving without notice will be turned away.
Arriving to halls - using a third party
- Anyone using a third party must arrange for a weekday between 09.00-17.00 so our team are available to direct the removal company to the exact location.
- Our halls aren't staffed at the weekend.
- Advice for booking via third party can be found on our third party arrangements page.
Access information
- Only two people can be provided access into the hall to pack your belongings.
- Please enter the building via the main entrance and check-in with the Hall Supervisors.
Departure information
- Before you leave, make sure you return any keys (kitchen cupboard, bedroom drawers and mailbox keys) to the Hall Supervisor
- Take any rubbish from your room and put outside the building
- Don't forget to remove your bike from the bike store
- Make sure to clear any food from the fridge, including crockery and cutlery from your kitchen cupboard
- Ensure your kitchen cupboard and bedroom drawer is left unlocked when you depart
Car parking information
- Residents should park nearby whilst in the hall packing. This includes third party companies and you will need to inform them of the restrictions at the time of booking.
- When you have finished packing your room, move all belongings to outside the building before retreiving your car.
- Parking close to Xenia Hall is available at:
- on the street alongside parking metres