Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on level 3 Sherfield Building near the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

August opening hours

  • Monday 31st July                 10:30 – 15:30
  • Friday 4th August                 10:30 – 15:30
  • Wednesday 9th August        10:30 – 15:30
  • Friday 11th August               10:30 – 15:30
  • Tuesday 15th August            10:30 – 15:30
  • Friday 18th August               10:30 – 15:30
  • Monday 21st August            10:30 – 15:30
  • Wednesday 23rd August      10:30 – 15:30
  • Tuesday 29th August            10:30 – 15:30
  • Wednesday 30th August      10:30 – 15:30
  • Friday 1st September           10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

The International Student Support office Statement of Service