As part of using any services, hiring facilities and/ or premises or taking part in /or providing any events and programmes, including sport scholarships, run by or provided via Sport Imperial we may collect, use and share the following personal data.

 Personal data held and processed by Move Imperial may include:

 Contact information such as:

• Your contact details, including name, email address, phone numbers
• CID number

 Sensitive personal data such as:

• Medical history
• Health data (height, weight etc.) 

Biographical information such as:

• Participation in events or programmes
• Visiting and workout history
• Personal targets and fitness objectives
• Wellbeing information

 For scholarship athletes only

• Previous sporting records
• Academic achievement

 Financial information

• Your payment history
• Bank details (scholarship athletes only)

Your information is held in the College’s secure servers, with access restricted to authorised personnel only. Please note that we do not collect or store any credit/debit card details in our database, if you have used these in transactions with the College.

We use the information we collect in a variety of ways in order to run our services, including the following:

Operations

We use your information to operate, maintain, enhance and provide Sport Imperial’s services or services provided via Sport Imperial. This includes the running of events and programmes.

Improvements:

We use your information to monitor, analyse and understand the effectiveness of members’ interactions with our services; to improve our services; and to develop new products, services, features and functionality.  

Communications:

We will only communicate with you by telephone, email or instant messaging:

• about changes to our memberships or services that may affect you
• if you have signed up to participate in specific event or programme, to send relevant notifications
• or if we are asking for survey feedback on our services

 You will not receive any promotional communications by email or SMS unless you specifically opt in.

As part of the relationship between you and the Sport Imperial for accessing and partaking in our services, events and facilites there will be occassions when we will process your personal data.

We will do this either in ways which you have consented to, or because it is otherwise necessary for a lawful purpose. 

Any personal data stored in our database is held on the College’s secure servers, with access restricted to authorised personnel only. Most information that we hold will have been obtained directly from you.

We also use secure, third-party applications to carry out some of our operations including:

• Qualtrics for surveys and feedback
• XN, Advantage and Dimensions – 3^rd party CRM systems and applications
• Athlete Monitoring app (scholarship athletes only)
• Rowe.rs app (scholarship athletes only)

We respect your right to privacy, and you can request to access, correct or delete any personal data we have obtained. In order to do this, please log a request with Sport through the service-now ASK system. We shall endeavour to action your request within the legally defined timeframe of one month.

You may decline to share certain personal data with us, however, please note that we may not be able to provide to you some of the features and functionality of our services in this case.

We will keep this privacy policy under review and will make changes to it from time to time. Any significant changes we make will be posted on this page and where appropriate, contacting you directly via email.