What we do

Aerial view of blue and green seating in Dalby Court

Our mission is to facilitate change and champion a culture of continuous improvement across the College

The mission of the Strategic Programmes and Change team (formerly Change and Operational Improvement) is to facilitate change and champion a culture of continuous improvement at Imperial College London.

To do this, our team works collaboratively to support the transition and transformation of goals, processes and technologies across Imperial. We strive to improve the efficiency of our operations to help the College achieve enduring excellence in research and education for the benefit of society. We are committed to championing our shared  Values and Behaviours  in everything that we do.

Our team's expertise covers the spectrum of project management, change management, operational improvement, process mapping, data, and communications. Find out more about  who we are and how we can support you.

Our work encompasses a diverse portfolio of projects. We welcome enquiries from all members of staff at Imperial, no matter how big or small your ask. Get in touch with us at improvement@imperial.ac.uk.

Our strategic pillars

Support the Operations and Infrastructure Committee

The Operations and Infrastructure Committee oversees the delivery of strategies, programmes, projects and significant initiatives, which in turn provide a world-leading digital and physical infrastructure and operational services to colleagues, students and other stakeholders. We support the Operations and Infrastructure Committee to deliver against their terms of reference.

Find out more

Provide resources that support change

We provide resources that support change initiatives across the College, ensuring a coordinated approach to the delivery of these initiatives. Our team possess a range of skills in project management, change management, process analysis and optimisation, data analysis and communications.

Meet our team

Champion a culture of collaboration and continuous improvement

Our team works in a number of ways to champion a culture of collaboration and continuous improvement across the College. We provide a range of support and guidance for staff involved in business improvement activities.

Access our resources and toolkits

Grow staff capability via training, coaching and facilitation

Our Operational Improvement training teaches the principles and skills that equip staff members to run and participate effectively in operational improvement activities. We can offer advice, coaching and quality assurance to staff running their own improvement initiatives, or offer more direct involvement in the use of strategic tools, methodologies and maturity frameworks that support change and operational improvement.

Find out more