Drawing on his experiences as Chief Competition Economist for the European Commission, Professor Tommaso Valletti will unpack significant regulatory issues encountered by companies invested in digitalization, such as antitrust and consumer data privacy. He assesses how different big tech companies - Microsoft, Google, Facebook and Apple in particular - have faired against these regulations and consumer trust over the past 20 years.

Dr Ileana Stigliani discusses the value of using Design Thinking to drive digital transformation. By empathising with the needs and pain points of users and by using digital technologies to deliver innovative solutions to meet these needs, this approach, which starts from outside of the organization to drive change internally, helps businesses embrace the complex challenges of digital transformation in a way that is not only human-centred but also more effective.

Natural language processing (NLP) technologies can support businesses in various ways by enabling or facilitating human-human (e.g. word prediction, machine translation) and human-machine communication (e.g. chatbots). Professor Lucia Specia provides an overview on the most recent developments in NLP, in particular those based on deep learning, as well as current challenges in the field.

Professor Michael Bronstein discusses the power of network based artificial intelligence to enable product and service innovations in a variety of industry contexts, from healthcare and nutrition through to algorithms to provide more personalised experiences on social media and streaming services such as Netflix