About us

Campus Services aims to enrich and enhance student, staff and visitor experience across our catering outlets and hospitality services, sports facilities, student accommodation, the Student Hu, the Security team and the Early Years Education Centre.

Our vision

Provide essential services

Ensuring non-academic facilities, services and activities enhance the Imperial experience

Innovate to improve

Finding creative ways to inspire and drive positive change in our services

Manage efficiently

Maximising resources and minimising waste to provide sustainable, best-value services

Grow our team

Motivating developing and supporting a multi-skilled, adaptable and proactive team that go the extra mile

Our Values

Excellence

Happy and motivated team
Service with a smile
Enabling great experiences
Positive customer feedback

Fairness

Treating others with respect
Honest and open procedures
Ethically sound decisions
Not motivated by profit
Recognising and rewarding

Transparency

Honest and open with colleagues
Less 'marketing' to customers
Clear and direct public information
Embracing change through good communication

Integration

We are one team
Sharing skills and talent
Reduced waste
Increasing efficiency

Our people

390-strong staff contingent
Wide range of talent from Chefs to Personal Trainers
Customer service focused

Our departments

Supporting resources

Administration
Facilities
Finance
Communications
Systems
Training and Development